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Europair obtains the Spanish "Q" for Tourism Quality certificate

5/02/2013
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Nuria Palacios, quality assurance manager at Europair, picked up the Spanish Tourism "Q" for quality certificate on February 1st at FITUR, the International Tourism Trade Fair. This accolade was awarded to Europair for the fourth consecutive year.

Nuria Palacios, quality assurance manager at Europair, picked up the Spanish Tourism "Q" for quality certificate on February 1st at FITUR, the International Tourism Trade Fair. This accolade was awarded to Europair for the fourth consecutive year.

The ceremony was led by Michael Mirones, President of the Institute for Spanish Tourism Quality (ICTE), and Isabel Borrego, Secretary of State for Tourism, who presented us with this distinction for having satisfactorily passed the appropriate external technical audit.

The Spanish Tourism "Q" for quality certificate demonstrates the commitment undertaken by Europair to achieving full customer satisfaction, and to providing an excellent, reliable and unique service with strict compliance to the Rules and Regulations established by the Institute.

This award also contributes to Europair's national and international recognition within the current air transport market, where differentiation is an essential competitive advantage.

For our part, we are grateful to our colleague Nuria for her effort, tenacity and dedication, which have contributed significantly to Europair becoming the only air broker with ISO9001, ISO14001 and "Q" for quality certification.